Shipping policy
Shipping
Orders are shipped from Alberta, Canada.
Orders are typically processed within 1–3 business days after purchase.
To keep shipping costs low, Brush Bandz orders are shipped via Canada Post letter mail.
Tracking is not included with this shipping method.
Delivery times within Canada typically range from 3–10 business days, depending on location and Canada Post processing times.
Please note: Canada Post letter mail is not scanned during transit, so tracking updates are not available. Orders will typically arrive within the delivery window listed above.
Lost or Delayed Mail
If your order has not arrived within 15 business days, please contact us at:
We will be happy to help resolve the issue.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. Brush Bandz is not responsible for orders shipped to an incorrect address provided by the customer.